Customer Behavior
Customer Behavior Policy
Highlights
The purpose of the Cumberland County Library System’s Customer Behavior Policy is to protect the rights and safety of library customers and staff, and to preserve and protect the Library System’s materials, facilities and property.
The Library System strives to provide a quiet, safe and supportive environment for all customers and staff engaged in library activities. The Library System is a limited public forum where the public is invited to read, study, and use materials, programs and services.
These guidelines shall apply to all buildings, interior and exterior, and all grounds and to all persons entering in or on the premises. Any customer not abiding by these guidelines may be required to leave the library premises and/or have their library privileges denied. Library employees may contact local police if deemed advisable. Any customer whose privileges have been denied may appeal in writing to the Library Board of Trustees where the privileges were denied within 14 days of service denial.
Customers shall engage in activities appropriate with the use of a public library and respect the rights of other customers and staff.
This policy is subject to change at any time without notice. Updates to the policy may be obtained from the Library System..
Page reviewed July 20, 2011
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