📚 FAQ Category: Lost or Damaged
What should I do if my card is lost or stolen?
You can complete our My Account Changes form to report a lost or stolen library card. Or, you can contact your home library.
If I forget my library card, can I still borrow materials?
If you forget your card and need to borrow items, you must provide identification (such as a driver's license).
How do I recover my library account PIN?
You'll need your library barcode number to enter into the PIN Request form. Then our system will send a message to the email address in your account. Follow the instructions in that message to reset your PIN. If you do not receive an email, please contact library staff for assistance.
